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The Onboarding Specialist will manage customer relationships, lead implementation phases, provide strategic advice, and improve onboarding processes at Klaviyo.

The role involves managing a large partner portfolio, driving product adoption, identifying growth opportunities, and optimizing partner success initiatives through data and automation.

The Product Expert at Klaviyo will provide top-notch support to customers, resolving issues via email and live chat while developing a deep knowledge of the Klaviyo platform.

The Senior Customer Success Manager will enhance relationships with Mid Market clients, boost revenue through tailored strategies, and serve as a trusted advisor while ensuring high customer satisfaction.