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As a Senior Onboarding Specialist at Klaviyo, you will guide new customers through their onboarding process, manage relationships, and provide strategic support to ensure successful implementation. You will diagnose software issues, offer insights related to marketing and ecommerce, and improve customer experiences by collaborating with product and engineering teams.
As an Account Executive in Customer Growth at Klaviyo for the Mid Market segment in APAC, you will seek and qualify cross-sell and upsell opportunities, actively manage pipeline, collaborate with cross-functional teams, support peers, and provide guidance to new Account Executives. You must have 8+ years sales experience, 5+ years in SaaS or Martech sales, and the ability to build relationships with internal and external stakeholders. The role requires a results-oriented, strategic mindset and eligibility to work in Australia without restrictions.
The Senior Manager of Support leads a team to enhance the Global Customer Support vision, focusing on team growth, efficiency, and escalation resolution. This role involves performance management, hiring, training, and process improvement to ensure a world-class customer experience while collaborating across the company to meet strategic goals.
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The Account Executive at Klaviyo will manage the sales cycle from qualification to closing, build the client base, support new hires, and strategize for long-term success while achieving high closure rates on prospects.
The Senior Manager, Partnerships at Klaviyo will lead a team responsible for managing and growing the partner ecosystem in APAC. This involves driving growth, ensuring customer success, and optimizing partner experience. Responsibilities include overseeing agency partnerships, coaching team members, tracking performance metrics, and collaborating with various teams to enhance partner offerings.
As an Account Executive on the Customer Growth team at Klaviyo, you will sell SMS products to existing APAC clients, collaborate with various teams to identify sales opportunities, and influence the product roadmap based on customer feedback. Your role will significantly impact revenue targets while ensuring customer satisfaction and success.
As a Principal Partner Manager at Klaviyo, you will build and manage strategic relationships with Global and Regional System Integrators and key Agency Holding Groups, working to align Klaviyo's services with their business goals and drive co-marketing efforts. You will also engage with the APAC regional team, act as a trusted advisor, and coach partners on leveraging Klaviyo for business growth while exceeding revenue goals.
As an Entrepreneur Account Executive at Klaviyo, you will manage the entire sales cycle, including qualification, demos, and closing deals. You will build and manage a client base and develop strategies for long-term business success while leveraging resources from Business Development and Customer Success teams.
As a Customer Success Manager, you will be responsible for managing relationships with approximately 40 Mid Market/Enterprise customers, helping them to strategically increase their email revenue using Klaviyo's platform. You will use problem-solving skills to support technically diverse clients and advocate for customer needs internally, fostering a collaborative team environment.
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