Own and nurture a key client relationship as a trusted adviser, brand champion, and agency facilitator. Lead complex multidisciplinary projects across strategy, creative, technology, and production while managing scope, timing, budgets, risk, and client growth opportunities. Support new business development, provide industry insights, foster collaboration, and help develop high-performing teams.

Cultivates senior client relationships, identifies account growth opportunities, manages revenue forecasts and pipeline health, and coordinates clients, partner agencies, and internal teams. Leads CRM, owned-channel, and customer experience initiatives across digital touchpoints. Coaches high-performing teams while driving measurable business impact through strategic, commercial, problem-solving, negotiation, and communication skills.