As a Client Engagement Manager, you will drive client engagement and product adoption by designing data-led initiatives, managing multi-channel communications, and collaborating with cross-functional teams to enhance client experiences.

Serve as the trusted technical and strategic advisor for a portfolio of SMB/mid-market clients. Lead QBRs and roadmap planning, translate technical recommendations into business outcomes, identify security and infrastructure improvements, drive customers from reactive IT to managed CORE services, and coordinate delivery with engineering teams to ensure commitments and long-term client satisfaction.