Manage B2B client accounts and sales lifecycle for Integro Learning: convert leads, maintain CRM records, coordinate session bookings and platform administration (EPIC/Catalyst). Support content and campaigns, meet revenue targets, drive platform adoption and client retention, and perform account and administrative tasks using Business Central and Salesforce.

Provide operational, administrative and platform support for client services. Handle order processing, CRM updates, platform onboarding and first-line EPIC/Catalyst support. Coordinate events and virtual production (Zoom), prepare materials, troubleshoot live sessions, and deliver responsive client service to ensure smooth training and certification delivery.