As a CX Advisory Consultant, you'll work with organizations to design and implement AI-powered customer experiences, develop transformation roadmaps, and drive measurable outcomes using Genesys solutions.

The Senior Technical Account Manager focuses on driving customer success by leveraging technical expertise and relationship management to enhance customer adoption of the Genesys platform, collaborating with internal teams and customers, and managing complex situations.

The Senior Customer Success Manager ensures enterprise customers achieve business outcomes with Genesys solutions by providing consultative advice, strategic insights, and managing complex relationships to enhance customer experience and retention.