The Senior Product Support Engineer will provide technical assistance to customers, troubleshoot product-related issues, collaborate with engineering and product management, document interactions, and maintain customer relationships, ensuring high service standards and customer satisfaction.

The Senior Named Account Manager at Proofpoint will be responsible for driving new business and managing the sales cycle, focusing on building customer relationships and creating effective strategies to meet sales targets. This role requires a strong understanding of the service provider industry, excellent communication skills, and a track record of exceeding sales goals.