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The job involves processing business transactions according to policies and procedures, ensuring timely and accurate completion of daily tasks, handling documentation, and maintaining compliance with regulatory guidelines.

The BPO Specialist at Iron Mountain is responsible for processing business transactions accurately and timely, handling process documentation, ensuring compliance with regulatory guidelines, and submitting reports to stakeholders. This role requires adherence to established procedures and occasional guidance to others.

The Account Manager at Iron Mountain will manage a designated portfolio of customers, focusing on growth and exceptional service. Responsibilities include building relationships, managing SLAs and KPIs, driving delivery of projects, and ensuring customer satisfaction while identifying opportunities for additional sales. The role requires strong communication and negotiation skills, along with a deep understanding of the company's products and services.