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The Senior Sales Executive manages customer portfolios, ensuring satisfaction, retention, and growth through strategic relationships and contract negotiations. They are responsible for maintaining KPIs, leading negotiations, and driving alignment across teams for customer success.

The Account Manager will oversee a customer portfolio, focusing on growth, relationship management, and service delivery, while ensuring project objectives are met and internal processes are followed.

The Customer Success Manager at Iron Mountain supports Global Account Managers, manages relationships with high-profile customers, drives customer loyalty, and identifies new business opportunities. Responsibilities include supporting strategic objectives, managing customer service, and ensuring contract compliance and satisfaction. 8+ years of relevant experience is required.