The role involves delivering customer support, troubleshooting technical issues, managing support cases, and collaborating for solutions while maintaining high customer satisfaction.

The Senior Technical Support Engineer will provide high-quality support for complex technical issues, manage support cases, utilize lab setups for troubleshooting, and contribute to knowledge resources while collaborating with global teams.

As a Senior Site Reliability Engineer, you'll design, build, and maintain cloud infrastructure, implementing automated CI/CD pipelines and ensuring service reliability.