As a Strategic Account Manager for Lightspeed, you will manage a portfolio of high-value customers in the hospitality industry. Your responsibilities include driving customer retention and product adoption, delivering business reviews, monitoring usage data, and fostering strong relationships to ensure client success. You'll collaborate across teams to enhance customer satisfaction and advocate for client needs within the organization.

As an Outbound Sales Development Representative within the Hospitality Sales team, you will drive revenue growth by generating leads, qualifying prospects, and booking demonstrations for potential customers. You will collaborate with the Account Executive team and the Marketing/Sales team to develop new strategies and achieve monthly, quarterly, and annual sales goals.