Top Account Manager Jobs in Sydney

The Senior Manager, Technical Account Manager role supports enterprise customers using Ping Identity’s cloud identity and access management platform. The provided description focuses primarily on Ping Identity’s products, culture, benefits, and commitment to diversity; specific responsibilities and qualifications are not listed.

Manage and grow a portfolio of SMB merchants in Australia by driving retention, product adoption, upsells, and value-based recommendations; act as trusted advisor, advocate merchant needs internally, and meet outcome-based growth and retention goals.

Manage enterprise client accounts by identifying expansion opportunities, building executive relationships, delivering product demonstrations, developing business cases, and closing add-on and upgrade sales. Maintain pipeline forecasts and CRM data while navigating complex buying groups and collaborating with Legal, Procurement, Security, Solution Consulting, and People Science teams to drive successful deal outcomes.

Owns growth and performance across five Australian distribution accounts exceeding €10M annually. Responsibilities include achieving account targets, driving sell-out growth, activating resellers, coordinating sales teams, enabling partners, managing forecasts and stock health, maintaining reporting, collecting payments, and providing market intelligence. The role requires technical hardware channel experience, distributor economics expertise, target ownership, resilience, Sydney residency or relocation, interstate travel, and Australian work rights.

Own commercial strategy, renewals, expansion, and long-term revenue growth for major enterprise SaaS customers across ANZ. Build executive relationships, lead complex negotiations, develop account plans and value cases, identify retention risks, manage forecasts, and coordinate cross-functional teams. The role requires enterprise account management expertise, strong financial fluency, C-suite influence, and experience with large, multi-product customer portfolios.

Own a portfolio of mid-market ANZ SaaS customers, driving renewals, upsells, cross-sells, retention, and expansion. Analyze usage, account health, and whitespace to identify opportunities and risks. Build senior stakeholder relationships, lead commercial negotiations, maintain accurate forecasts, and partner with Customer Success on account plans and reviews. The role requires managing a broad customer portfolio, exceeding revenue targets, and traveling regularly domestically with occasional international travel.

Serve as the senior technical advisor for strategic ANZ financial institution clients. Drive platform adoption, client success plans, executive relationships, QBRs, defect and change management, major incident resolution, API and product change implementation, and client feedback into the product roadmap. Mentor regional teams, localize global customer success practices, and participate in an international on-call rotation.

Manage a portfolio of restaurant partners across Sydney, building relationships, monitoring performance, reducing churn, leading onboarding, and identifying upsell and growth opportunities. The role combines field visits with data-driven planning, dashboard review, partner optimization, and collaboration on account management processes. Success is measured through partner retention, revenue growth, portfolio performance, and territory expansion.

Manage a portfolio of restaurant partners across Sutherland Shire, building relationships, monitoring performance dashboards, reducing churn, onboarding partners, and identifying upsell and growth opportunities. The role combines frequent field visits with planning and analysis, requiring commercial judgment, autonomy, and collaboration to improve partner retention, revenue, campaigns, and account management processes.

Manage customer relationships across data centres, hospitals, commercial sites, and industrial facilities in Western and Southern Sydney and Canberra. Identify customer needs, develop tailored water and process management solutions, and support efficiency, resource reduction, and sustainability goals. Collaborate with technical and corporate account teams while building industry expertise and managing occasional overnight travel.

Manages the full customer renewal lifecycle, including renewal strategy, quotas, forecasting, quotations, purchase orders, contracts, and churn reduction. Builds relationships with enterprise stakeholders, collaborates with Sales and Customer Success, identifies cross-sell and upsell opportunities, maintains Salesforce records, and provides renewal reporting. The role requires expertise in renewal processes, commercial policies, pricing, contract governance, and enterprise account management.

Own technical relationships with enterprise APAC customers, serving as a trusted advisor and escalation point for complex issues. Manage incidents, root-cause analysis, platform health, SLAs, performance optimization, integrations, upgrades, testing, and go-live delivery. Lead technical reviews, customer education, adoption, and innovation while coordinating with Product, Engineering, Solutions, and Support teams. Use scripting, data analysis, and automation to improve customer outcomes and operational efficiency.

Manage an enterprise customer portfolio by developing account plans, expanding relationships, supporting contract renewals, maintaining Salesforce data, and driving profitable revenue growth. The role requires strong commercial acumen, customer relationship management, negotiation, communication, and stakeholder management skills, with travel within the assigned territory as needed.

Owns NVIDIA’s ANZ consumer business across graphics cards and PC systems. Manages OEM, add-in-card, distributor, and reseller relationships; drives revenue, market share, business planning, forecasting, pricing, inventory, product launches, and go-to-market execution. Develops AI PC, gaming, workstation, creator, and edge AI opportunities while coordinating product, marketing, supply, operations, and sales teams.

Own commercial strategy, renewals, expansions, and long-term revenue growth for major enterprise SaaS customers across ANZ. Build executive relationships, lead complex negotiations, develop account and value plans, identify retention risks, manage forecasts, and coordinate Customer Success, Services, Legal, Finance, and executive sponsors. The role requires driving multi-year, multi-product agreements and measurable customer outcomes while consistently achieving retention and expansion targets.

Manage sales and revenue growth for Twist Bioscience DNA synthesis and protein sciences products across Western Japan. Responsibilities include meeting revenue targets, forecasting, developing customer and dealer relationships, executing supply agreements, maintaining Salesforce.com data, attending trade shows, monitoring competitors, gathering customer feedback, and identifying new product opportunities. The role requires life sciences sales experience, synthetic biology expertise, strong communication, and technical problem-solving skills.

Own and expand strategic NGS accounts across Singapore, Hong Kong, and Taiwan. Responsibilities include pipeline development, full-cycle sales, complex negotiations, account planning, customer partnership, Salesforce opportunity management, and cross-functional collaboration with applications, marketing, legal, and product teams. The role requires strong NGS knowledge, commercial relationship-building experience, and travel between regional markets.

Own campaign implementation, delivery monitoring, KPI tracking, issue resolution, and performance reporting for retailer clients. The Account Manager supports senior leadership in maintaining client relationships, collaborates with Sales, Product, and Support, and handles partners’ day-to-day operational needs. The role requires strong organization, data analysis, reporting, CRM and work-management tool experience, and a client-first approach in a fully remote environment.

Own post-sale relationships for B2B software customers, managing onboarding, AI agent configuration, integrations, testing, troubleshooting, adoption, retention, and account expansion. Monitor account health, resolve issues quickly, document customer interactions, lead implementation and check-in calls, and provide product feedback. The role is fully remote and requires availability during US business hours.

Drive new and incremental sales through channel partners, systems integrators, MSPs, distributors, and OEMs. Build partner relationships and sales pipelines, develop account strategies, present tailored security solutions, manage POCs and POVs, negotiate contracts, and achieve quarterly quotas. The role also requires collaborating with technical and professional services teams, expanding product adoption, forecasting opportunities, and generating demand across partner and customer organizations.

Serve as a trusted technical advisor for critical infrastructure customers across Australia and APAC. Lead onboarding, adoption, workshops, training, account reviews, and value-realization planning while improving customers’ OT cybersecurity maturity. Guide integrations, security workflows, risk reduction, and cyber resilience initiatives. Monitor account health, address adoption risks, collaborate with internal teams, and provide customer feedback. Travel throughout Australia, New Zealand, and APAC up to 30%.

Own advertiser demand revenue across ANZ by managing the full enterprise sales cycle, from outbound prospecting through complex closes. Build high-volume pipelines, multi-thread senior marketing stakeholders, manage named account territories, attend industry events, and partner with Customer Success on launches. Apply performance marketing expertise across ROAS, CPA, attribution, incrementality, and channel measurement. Collaborate with Product, Engineering, and Applied AI teams while using AI tools to improve research, sequencing, and sales operations.

Lead strategic growth across hyperscale, colocation, and enterprise data-centre accounts in the Pacific. Develop multi-year account strategies, influence executive and technical decisions, lead complex end-to-end deals, and integrate thermal, HVAC, controls, security, and digital solutions. Align regional sales, engineering, and delivery teams while advising customers on resilience, high-density cooling, sustainability, decarbonisation, and lifecycle optimisation.

Own a portfolio of strategic and enterprise customers, driving retention, margin, pricing, contract strategy, tenders, renewals, and negotiations. Build executive-level relationships across operations, procurement, finance, and supply chain. Analyze lane-level cost-to-serve, address margin leakage, lead strategic business reviews, resolve systemic issues, and mentor customer success managers. The role requires strong commercial ownership, analytical communication, and experience growing share of wallet while mitigating churn.

Own and nurture a key client relationship as a trusted adviser, brand champion, and agency facilitator. Lead complex multidisciplinary projects across strategy, creative, technology, and production while managing scope, timing, budgets, risk, and client growth opportunities. Support new business development, provide industry insights, foster collaboration, and help develop high-performing teams.