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Top Account Manager Jobs in Sydney
Software
Manage a portfolio of client campaigns from initiation through close, defining strategies, timelines, milestones, risks, and mitigation plans. Facilitate client workshops, presentations, platform demonstrations, and campaign kickoff sessions. Coordinate with Sales and Client Success, manage stakeholder expectations, advocate for clients, and track campaign performance against KPIs. The role requires strong communication, organization, prioritization, project management, and client relationship skills.
Healthtech
Manage sales and business strategies for Philips Imaging Systems across northern New South Wales. Develop customer relationships, negotiate sales and terms, submit tenders, maintain the sales funnel, analyze market data, build territory plans, and coordinate product demonstrations, delivery, clinical support, and technical support.
Top Skills:
CtMriX-Ray
Artificial Intelligence • Software • Generative AI
Manage a portfolio of enterprise SaaS customers across onboarding, renewals, and expansion. Build executive relationships, understand ecommerce goals, demonstrate product value, identify risks and upsell opportunities, and communicate customer needs internally. Analyze and present ecommerce performance, experimentation, and conversion data while coordinating cross-functional initiatives and maintaining accurate customer status and renewal information.
Top Skills:
A/B TestingConversion OptimizationDigital AnalyticsDigital Performance Management PlatformsEcommerce AnalyticsSaaSSearch And Browse Technologies
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Own and grow a portfolio of agency and services partners across the mid-market segment. Recruit and activate new partners, drive partner-sourced pipeline, execute joint go-to-market and co-sell plans, lead account mapping and business reviews, and help partners expand their Klaviyo practices. Collaborate with sales and marketing teams to accelerate opportunities, generate demand, and improve partner performance. Travel may be required for partner meetings, field engagement, and events.
Top Skills:
Artificial IntelligenceCRMSaaS
Healthtech • Professional Services • Social Impact
Manages key customer accounts, strengthens partnerships, drives referrals and account growth, monitors service delivery and financial performance, resolves issues, and supports quality improvement. The role collaborates with operational leaders and rehabilitation consultants, provides coaching, documents customer requirements, and ensures exceptional rehabilitation outcomes. It is based in Sydney or Newcastle with occasional interstate travel.
Software
Own expansion and retention for Vanta’s APJ customer accounts. Serve as the primary contact for post-sale commercial conversations, including upsells and renewals. Build trusted customer relationships, identify expansion opportunities, manage sales cycles, negotiate deals, forecast revenue and churn, maintain Salesforce pipeline hygiene, and collaborate with Customer Success, Marketing, Enablement, Support, and solution experts.
Top Skills:
AISalesforce
Healthtech • Biotech • Pharmaceutical • Manufacturing
Manage Johnson & Johnson Vision’s ecommerce key accounts across Australia and New Zealand. Lead customer partnerships, joint planning, contract negotiation, pricing, promotions, channel policies, forecasts, budgets, and commercial performance. Drive ACUVUE availability, online visibility, market share, wearer retention, and replenishment. Coordinate with Marketing, Supply Chain, Finance, and other stakeholders to ensure local supply and execute growth initiatives.
Information Technology
Manage strategic relationships with SBS, First Nations, and community broadcaster accounts. Develop account growth and retention strategies, identify commercial opportunities, support renewals and negotiations, forecast revenue in Salesforce, and resolve customer challenges. The role also leads First Nations engagement initiatives, represents BAI in industry forums, and collaborates across service delivery, legal, finance, operations, and leadership teams to deliver customer and community outcomes.
Top Skills:
5GBroadcastingSalesforceTelecommunications
Big Data • Marketing Tech • Analytics
Manage post-sale client relationships to drive retention, renewals, satisfaction, and growth. Identify upsell and cross-sell opportunities, generate sales pipeline, understand customer needs, coordinate with internal solution, product, delivery, and data teams, and resolve issues promptly. The role suits an early-career professional with zero to two years of experience, strong communication and relationship-building skills, commercial awareness, and proficiency in Microsoft Office.
Top Skills:
ExcelMS OfficeMicrosoft Powerpoint
eCommerce • Retail
Own a portfolio of eBay Live sellers and help them grow through coaching, performance analysis, and strategic recommendations. Monitor stream frequency, GMV, engagement, and seller health; improve content, pricing, storytelling, and audience retention; collaborate with category, programming, marketing, and customer experience teams; escalate operational issues; and represent seller feedback in product and business strategy discussions.
Top Skills:
E-Commerce PlatformsEbay LiveLivestreaming PlatformsSocial Platforms
Automotive • Logistics • Retail • Manufacturing
Manage and grow an established customer portfolio across transport operators, workshops, fleets, and trade customers. Responsibilities include cross-selling, cold calling, frequent face-to-face customer visits, territory planning, business reviews, new business development, promoting truck and trailer parts, negotiating commercial outcomes, and collaborating with branch teams to deliver strong customer service.
Internet of Things • Software • Analytics
Manage APAC commercial accounts, drive subscription renewals and expansion, strengthen customer relationships, monitor Seeq usage, and ensure customers realize value from the platform. Collaborate with Sales, Customer Success, Technical Support, and partners to address concerns and deliver a seamless experience. Track renewal, revenue, forecast, and satisfaction metrics while providing insights on analytics technology, industry trends, and competitive developments.
Top Skills:
Advanced AnalyticsSeeq
New
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HR Tech • Information Technology • Professional Services • Sales • Software
Manage a portfolio of SMB and mid-market APJ customers, generating expansion opportunities through outbound campaigns, consultative selling, upsell, and cross-sell. Own deals from discovery through negotiation and close, maintain accurate forecasts, achieve revenue targets, and collaborate with Customer Success, Renewals, and Sales Engineering teams. Prioritize accounts, demonstrate product value, and manage multiple opportunities across varying sales cycles.
Top Skills:
GongHr TechnologyMeddpiccOutreachSaaS
Logistics • Transportation
Manage implementation and hypercare for new logistics accounts, building stakeholder relationships, training customers on systems and processes, coordinating internal teams, and ensuring project goals, timelines, service levels, KPIs, pricing, and NPS targets are achieved. The role also involves supply chain problem-solving, process improvement, CRM administration, account management, negotiation, and influencing operational change.
Top Skills:
CRM
Consumer Web
Manage and grow a portfolio of corporate clients through relationship building, renewals, upselling, data-driven engagement strategies, presentations, and issue resolution. The role supports employee adoption of ClassPass, coordinates onboarding and customer experience initiatives, maintains Salesforce records, and partners with finance teams on billing and account updates.
Top Skills:
Salesforce
Information Technology • Legal Tech • Analytics
Drive new business and account expansion for digital clinical and education solutions across healthcare and higher education institutions. Responsibilities include prospecting, consultative selling, relationship management with senior stakeholders, solution design, negotiation, closing, RFP management, territory planning, Salesforce pipeline management, forecasting, and market intelligence gathering. The role requires managing complex sales cycles, exceeding targets, and traveling domestically and occasionally internationally.
Top Skills:
AIAPIsSaaSSalesforce
Artificial Intelligence • Healthtech • Information Technology • Other • Analytics
Drive new business and account expansion for digital clinical and education solutions across healthcare and higher education institutions. Manage prospecting, consultative sales, negotiations, RFPs, solution design, and deal closure while engaging senior stakeholders. Develop territory and account plans, maintain Salesforce pipeline data, forecast revenue, provide market intelligence, and collaborate with technical and commercial teams. The role requires travel across domestic and international markets.
Top Skills:
AIAPIsData InfrastructureSaaSSalesforce
Other • Security
Drive revenue growth across Australia and New Zealand by managing strategic retail technology accounts, developing new business, expanding customer relationships, and building channel partnerships. The role includes enterprise solution selling, executive stakeholder engagement, complex negotiations, pipeline forecasting, Salesforce management, and collaboration with cross-functional teams to deliver customer outcomes.
Top Skills:
Computer VisionCrm PlatformsRetail AnalyticsRfidSaaSSalesforceTraffic Analytics
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Conversational AI
Own a portfolio of B2B SaaS customers from onboarding through renewal and expansion. Develop success plans, monitor activation and product usage, identify account risks, manage recovery plans, forecast renewals, and grow accounts through additional locations, workflows, and integrations. Translate customer needs into product and engineering feedback while maintaining strong relationships with Australian business owners and supporting coverage aligned with Sydney business hours.
Top Skills:
CRMCrm IntegrationsTelephonyVoice Ai
Software • Biotech • Pharmaceutical
Own and execute key account plans for Ferring’s musculoskeletal business across radiology clinics, imaging centres, and healthcare accounts. Build trusted relationships with clinical and commercial stakeholders, identify growth opportunities, analyse sales and market data, activate priority clinics, and deliver measurable sales, order, and utilisation growth. The role also coordinates compliant customer engagement, business reviews, cross-functional support, supply continuity, CRM usage, and competitive-retention activities while representing Ferring at meetings and industry events.
Top Skills:
CRMDigital Engagement Platforms
AdTech • Marketing Tech
Manage client-facing media strategy execution across B2B and B2C accounts, including digital and offline media planning, campaign setup, reporting, optimization, budgeting, presentations, and quality control. Build relationships with clients, partners, suppliers, and internal teams while mentoring junior staff and supporting recruitment, onboarding, training, and performance reviews. Track market developments across Australian and global advertising channels, platforms, and tools.
Top Skills:
Ad OperationsCampaign Performance ReportingDigital Media PlanningKpi OptimizationOffline Media PlanningPaid SearchProgrammatic AdvertisingSocial Media Advertising
AdTech • Marketing Tech • Software
Manage client-facing media planning and campaign execution across digital and offline channels for B2B and B2C audiences. Lead relationships with clients, agency partners, suppliers, and internal teams; oversee campaign setup, reporting, research, insights, presentations, optimization, and budget tracking. Mentor junior staff, support recruitment and onboarding, maintain financial accountability, and stay current with Australian media platforms, tools, and industry practices.
Top Skills:
Ad OperationsCampaign AnalyticsDigital MediaMedia PlanningPaid SearchProgrammatic AdvertisingSocial Media
AdTech • Digital Media • Marketing Tech
Leads day-to-day client relationships and performance marketing delivery for major accounts. Translates client objectives into campaign briefs and test plans, guides a remote delivery pod, builds and optimizes Search or Social campaigns, manages budgets and pacing, analyzes results, and presents commercial recommendations. Maintains tracking, feeds, naming conventions, and measurement quality while coordinating cross-channel teams and identifying growth opportunities.
Top Skills:
Amazon AdsApple Search AdsGa4Google AdsGoogle Merchant CenterGoogle Tag ManagerLooker StudioMetaMicrosoft AdsSearch Ads 360Tiktok
Information Technology • Security
Manage strategic relationships with large end-customer accounts, identify new business opportunities, develop account plans and targets, coordinate internal sales and technical resources, and deliver solutions sales presentations and proposals. Build long-term partnerships, maintain customer documentation, track KPIs, prepare reports, and represent the company at trade shows, seminars, webinars, and promotional activities. The role requires travel and strong communication, negotiation, organizational, and networking technology knowledge.
Top Skills:
Ip-Based TechnologiesIt NetworkingSalesforce
Logistics • Transportation • 3PL: Third Party Logistics
Leads strategy and execution for a major global enterprise restaurant account. Builds C-suite relationships, develops multichannel business plans, drives commercial negotiations, and partners cross-functionally with Operations, Marketing, Legal, Finance, and Product. The role requires navigating complex global partnerships, solving delivery challenges, influencing senior stakeholders, and exceeding revenue and growth goals.
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