Top Technology Jobs & Startup Jobs in Sydney

Create clear, compliant customer communications for life insurance policy journeys. Translate complex information into accessible correspondence, coordinate approvals with internal and external stakeholders, maintain document governance and version control, and deliver mandatory communications within project timelines. The role supports customer lifecycle and campaign moments across TAL’s Direct and Retail businesses while meeting regulatory, business, brand, and partner requirements.

Delivers Insurance Capital Standards reporting for a life insurer, including capital results, movement analysis, senior stakeholder reporting, Dai-ichi Life submissions, and audit coordination. The role enhances ICS models, methodologies, controls, governance, documentation, and reporting efficiency, while performing user acceptance testing and resolving audit queries. It requires a qualified actuary with substantial post-qualification life insurance experience and knowledge of Australian insurance regulation, Prophet, and spreadsheet modeling.

Partners with technology leaders on workforce planning and recruitment strategy. Sources and engages technology talent, uses market insights and data to guide hiring decisions, strengthens employer brand, and delivers an inclusive, candidate-focused experience. The role also supports recruitment process improvement, talent pipelines, hiring timelines, and effective use of recruitment systems and Microsoft Office tools.

Supports life insurance claims processing through administrative tasks, documentation management, follow-ups for medical and financial information, customer communications, data corrections, claim closures, and workflow coordination. The role also handles stakeholder calls, supports process improvements, and maintains knowledge of claims policies and procedures. Comprehensive training is provided in a permanent, full-time hybrid position based in Sydney.

Coordinates strategic initiatives and change implementation across TPD Claims. The role aligns stakeholders, manages deliverables, supports training schedules, tracks progress, prepares reporting and change communications, and assists with administration. It also supports business readiness, capability uplift, continuous improvement, and compliance with regulatory, governance, and quality standards while delivering customer-focused outcomes.

Coordinate and prioritize change initiatives across the Claims portfolio. Assess impacts and risks, drive readiness and adoption of new systems and processes, align stakeholders, develop engagement and communication strategies, and strengthen governance, visibility, and continuous improvement across Claims operations.

Leads enterprise AI engineering strategy, architecture, governance, and delivery across generative AI, agentic systems, and production machine learning. Defines reference architectures, engineering standards, reusable patterns, and technical controls while assuring high-risk designs. Partners with delivery teams, Architecture, Cyber, and Risk to solve complex integration, reliability, performance, evaluation, privacy, security, and model-risk challenges. Requires extensive production AI experience, principal-level technical leadership, cloud expertise, and strong Python and modern software engineering capabilities.

Manages complex internal complaints and dispute resolution cases for a life insurer. Investigates claims and underwriting decisions, prepares compliant final responses under ASIC RG 271, conducts peer reviews, mentors specialists, and collaborates with claims, underwriting, funds, trustees, and external partners to deliver fair customer outcomes.

Provide strategic legal advice across life insurance products, commercial arrangements, contracts, intellectual property, customer communications, marketing, and regulatory matters. Manage legal and regulatory risk, monitor emerging developments, support industry reform and advocacy, and help business stakeholders make informed decisions. The role requires collaboration, strong drafting skills, commercial judgment, and knowledge of financial services regulation, life insurance, and consumer protection.

Lead customer remediation and review initiatives within the claims function. Investigate complex customer, process, and operational issues; identify root causes and sustainable solutions; manage remediation projects from initiation through implementation; analyze information; present recommendations to senior leaders; and drive process improvement, risk reduction, customer advocacy, and operational excellence.