Manages client relationships as the primary point of contact, coordinating internal teams and project delivery to meet client requirements, timelines, scope, and budgets. Handles communications, escalations, account planning, performance monitoring, and recordkeeping. Identifies upselling, cross-selling, and new business opportunities to grow revenue and strengthen accounts while maintaining client satisfaction.

The Solution Architect is responsible for the end-to-end design of solutions, ensuring alignment with technology strategy and governance standards while engaging with stakeholders and guiding engineering teams throughout the delivery lifecycle.

The Senior Director, Engineering & Quality leads the execution of engineering outcomes for product development, focusing on architecture, quality strategies, operational performance, and risk management while mentoring cross-functional teams.