Owns the technical pre-sales lifecycle for the RecordPoint SaaS platform, including customer discovery, solution design, demonstrations, proof-of-concepts, proposals, RFP responses, and implementation planning. Partners with sales, product, marketing, engineering, and customers to support lead conversion, deployments, upselling, product improvements, and technical enablement. The role also promotes the developer platform through events and thought leadership.

Own technical onboarding from kickoff to first-value: deploy and configure data connectors, manage integrations and authentication, produce runbooks, troubleshoot issues, prepare go-live evidence, and support post-live configuration, migrations, and technical advice to ensure customer success.