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The Business Development Representative will generate pipeline through prospecting, engage with nonprofits and churches, and collaborate with account executives. Responsibilities include outbound outreach, qualification, meeting preparation, and improving outreach effectiveness.

The Account Executive drives sales by managing pipelines, conducting demos, navigating multi-stakeholder deals, and building relationships with nonprofits and churches.

Lead and build Overflow's end-to-end Operations function: establish strategic operating rhythms, own Payment and Tap Operations, run SOC 2 program, scope and prioritize internal tooling (with engineering support), champion AI adoption, and provide cross-functional operational leadership and reporting.

Design and build end-to-end Product-Led Growth features including self-service onboarding, subscription upgrades, and optimized checkout flows. Own full-stack implementations from database schema and REST API design to responsive React/TypeScript frontends. Write well-tested code, run experiments (A/B tests), mentor junior engineers, and participate in on-call rotations while improving architecture and scalability.

Build and secure Overflow's cloud platform: manage containerized AWS infrastructure (ECS Fargate), automate CI/CD with GitHub Actions, embed automated security testing, implement observability, and support SOC 2 and PCI-DSS compliance.

Execute People Ops systems across the employee lifecycle: onboarding, recognition, benefits, offboarding, and HRIS maintenance. Manage events, vendor relations, travel, budgets, and reconciliations. Support IT asset management, partner with Head of People and Finance, and steward culture and recognition programs to embed company values.

Build and own RevOps systems connecting Sales, CS, Marketing, and Finance. Lead HubSpot architecture, pipeline hygiene, reporting, automations, playbooks, lead routing, and GTM process alignment. Design dashboards, enforce data standards, and document scalable processes.

Lead product positioning, messaging, GTM and launches for a B2B SaaS philanthropy platform. Build PMM function, create sales enablement, drive customer adoption and case studies, own competitive intelligence and user research to inform product and revenue strategies.

Build and own Overflow's data infrastructure: design ETL/ELT and CDC pipelines, data warehouses, OLAP schemas, and a unified data layer. Enable self-service analytics and dashboards, implement Databricks Unity Catalog for governance, ensure data quality and monitoring, and partner with Head of AI and cross-functional teams to prepare semi-structured data for MLOps and advanced AI workflows.

Own the self-serve funnel for churches: signup, onboarding, activation, self-service account management, billing, and retention. Run data-driven experiments to improve conversion and time-to-value, partner with engineering, design, and product marketing, and track core metrics (signup conversion, activation, retention). Focus on reducing friction so customers succeed without sales assistance.