Serve as the first point of contact for clients and financial advisers through phone, email, and web chat. Provide accurate support on superannuation, insurance, investments, and pensions, resolve enquiries, maintain interaction records, collaborate toward performance targets, and uphold high service standards. Comprehensive training is provided, and no prior financial services experience is required.

Provides customer and member support for superannuation and financial services products through phone, correspondence, and outbound campaigns. Resolves enquiries, maintains member details, handles escalations, meets KPIs and service targets, and complies with regulatory requirements. The role also involves administrative support, feedback capture, workflow coordination, training, continuous improvement, campaign testing, and empathetic assistance to members and beneficiaries. Work is hybrid, with rotating shifts and required onsite attendance.

Seeking fund accounting and administration professionals (Associate through Manager) to deliver NAV calculations, investor and financial reporting, prepare/review financial statements under IFRS/US GAAP/Lux GAAP, manage client/auditor relationships, support fund launches and operational initiatives, resolve accounting issues, drive process improvements, and mentor junior staff. Roles vary by level from hands-on preparation to team leadership and client management.