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16 Hours AgoSaved
In-Office
Sydney, New South Wales, AUS
Expert/Leader
Expert/Leader
Information Technology • Marketing Tech • Transportation • Travel • Financial Services
Lead the customer recovery strategy at Qantas to turn disruptions into positive experiences, managing customer care and advocacy. Oversee transformation initiatives and foster collaboration across multiple units to enhance customer satisfaction.
16 Hours AgoSaved
In-Office
Sydney, New South Wales, AUS
Senior level
Senior level
Information Technology • Marketing Tech • Transportation • Travel • Financial Services
Lead workforce planning and expense management in Customer Care & Recovery. Responsible for improving processes, resource allocation, and cost control while ensuring compliance with enterprise standards.
Top Skills: ExcelPowerPointWorkforce Management Systems
YesterdaySaved
In-Office
Sydney, New South Wales, AUS
Senior level
Senior level
Information Technology • Marketing Tech • Transportation • Travel • Financial Services
Lead real-time workforce performance across Customer Care & Recovery, focusing on service optimization and cost control. Oversee WFM systems compliance, partnering with operational leaders to drive performance and continuous improvement.
Top Skills: ExcelMS OfficePower BIWfm Systems
YesterdaySaved
In-Office
Sydney, New South Wales, AUS
Mid level
Mid level
Information Technology • Marketing Tech • Transportation • Travel • Financial Services
Lead program management of strategic and transformational projects in Flight Operations. Support performance and drive value through project governance, stakeholder engagement, and resolving issues.
YesterdaySaved
In-Office
Sydney, New South Wales, AUS
Senior level
Senior level
Information Technology • Marketing Tech • Transportation • Travel • Financial Services
The Senior Manager, Programs and Initiatives will lead the design and delivery of major programs within Flight Operations, focusing on service improvement, governance, and cross-functional collaboration.
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YesterdaySaved
In-Office
Sydney, New South Wales, AUS
Mid level
Mid level
Information Technology • Marketing Tech • Transportation • Travel • Financial Services
The Change Manager will lead change management for Flight Operations, ensuring effective transition and alignment across people, processes, and technology.
Top Skills: AgileDesign ThinkingLean
YesterdaySaved
In-Office
Sydney, New South Wales, AUS
Junior
Junior
Information Technology • Marketing Tech • Transportation • Travel • Financial Services
The Regional Safety Advisor will develop and implement safety strategies and frameworks, ensure compliance, and foster a proactive safety culture across Qantas Group regional areas.
Top Skills: Safety StrategiesWhs Legislation
YesterdaySaved
In-Office
Sydney, New South Wales, AUS
Senior level
Senior level
Information Technology • Marketing Tech • Transportation • Travel • Financial Services
The Senior Product Designer will execute research and design for Qantas Loyalty, focusing on UX, UI, and product strategy to create engaging digital experiences. Responsibilities include collaborating with teams, user research, prototyping, and driving design solutions that meet business goals.
Top Skills: A/B Testing PlatformsAnalyticsFigmaMiroUser Testing Platforms
2 Days AgoSaved
In-Office
Sydney, New South Wales, AUS
Senior level
Senior level
Information Technology • Marketing Tech • Transportation • Travel • Financial Services
The Manager, Climate Change will lead Qantas Group’s climate strategy, focusing on sustainability, decarbonization, and stakeholder engagement to shape the aviation industry's future.
Top Skills: Carbon MarketsClimate ResilienceSustainable Aviation FuelWaste Reduction
2 Days AgoSaved
In-Office
Sydney, New South Wales, AUS
Senior level
Senior level
Information Technology • Marketing Tech • Transportation • Travel • Financial Services
The Procurement Category Manager will develop strategic sourcing solutions for fuel procurement, drive supplier relationships, and execute contracts to optimize costs for Qantas.
Top Skills: Fuel Procurement
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