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Provide administrative and operational support for parts and customer accounts, process returns and COD transactions, manage inventory and backorders, maintain cash sales and PO records, liaise with customers, suppliers and internal teams, and use internal systems (Microsoft Dynamics, PCC, ERP) to ensure efficient workflow.

Develop and maintain trusted customer relationships across a defined territory to sell aftermarket parts and services. Create account and territory plans, manage the sales funnel in CRM, conduct equipment inspections to identify service opportunities, resolve parts/warranty issues, promote Caterpillar service offerings and digital platforms, monitor competitor activity, and drive initiatives to meet parts and service targets.

The Customer Solutions Manager will drive growth in the Aftermarket business by developing solutions, executing sales/marketing strategies, and collaborating with various teams to capture opportunities and improve performance.

Partner with operational leaders to deliver compliant, practical HR solutions including performance and conduct management, coaching leaders, workforce and safety processes, talent and succession initiatives, employee engagement, and change support across dispersed teams.

As a Pricing Analyst, you'll manage pricing files, provide profit insights, analyze product pricing, and develop pricing tools for profitability improvements.

Support and maintain LAN, WAN, WLAN, voice and security infrastructure; provide Level 2 support, monitor capacity and performance, assist in network projects, maintain firewalls, email/internet filtering and VoIP systems, and produce documentation.

Support, design and optimise on‑prem and cloud infrastructure (Azure/GCP), ensure availability, performance, security and DR, automate processes, provide Level 3 support, mentor juniors, and contribute to infrastructure projects and solution design.

The Product Support Sales Representative fosters customer relationships, manages sales funnels, resolves service issues, and promotes products to optimize equipment performance and customer satisfaction.

As a Senior HR Business Partner, you will partner with leaders to drive performance, manage employee relations, coach leaders, and enhance workplace culture.

The Equipment Specialist will link customers with Hastings Deering, overseeing product performance, providing technical support, and coordinating with teams to enhance parts and service growth.