Top Technology Jobs & Startup Jobs in Sydney

Manage and improve IT service management across Incident, Problem, and Change Management. Investigate recurring and high-impact incidents, identify root causes, coordinate remediation, monitor service performance and service levels, maintain service information and catalogues, and drive continuous improvement across technology teams. The role focuses on restoring services quickly, reducing risk, preventing recurring issues, and improving service reliability and operational effectiveness.

Provide responsive workplace technology support for applications, devices, connectivity, infrastructure, identity, and access issues. Diagnose and resolve incidents, provision and configure technology, escalate specialist issues, communicate clearly with employees, meet service levels, maintain accurate records, and identify continuous improvement opportunities. The role emphasizes customer service, ownership, patience, organization, and explaining technical issues to nontechnical users.

Serve as the bridge between customers, product and technical teams to onboard members to payments platforms. Manage multiple onboarding workstreams, capture and document business and system requirements, facilitate technical workshops, coordinate stakeholders, support testing and operational readiness, and drive continuous improvement of onboarding processes and documentation.

Lead development and maintenance of risk reports, dashboards and metrics; act as SME for enterprise risk reporting tools; analyze risk data to identify trends and control weaknesses; produce executive-level insights; partner with stakeholders to meet governance and regulatory needs; drive data quality, system enhancements and continuous improvement in reporting processes.

Lead development and continual improvement of AP+ enterprise risk framework, policies, appetite and metrics. Drive risk culture, embed risk practices via stakeholder engagement, workshops and training. Advise senior leaders on governance and strategy, measure policy effectiveness, manage approvals, monitor regulatory trends, and deliver strategic reports to executive forums.

Lead business analysis for cyber initiatives, eliciting and documenting end-to-end requirements, modelling processes and data, validating solutions, supporting testing and implementation, advising stakeholders, and mentoring junior BAs with a focus on vendor-sourced cyber security implementations.

Design and evolve secure, scalable enterprise data architectures on modern platforms (AWS, Snowflake). Lead data modelling, integration and governance, enable analytics/AI, provide technical leadership and partner with business and technology teams to create data products and standards.

Design, configure and maintain ServiceNow applications, workflows and integrations to improve IT service delivery. Deliver controlled releases, ensure platform stability, monitor health, troubleshoot issues, and partner with stakeholders to translate requirements into scalable, user-focused ServiceNow solutions while championing governance, security and accessibility.

Lead end-to-end change for technology, product and business initiatives on a 12-month contract. Develop and deliver integrated change, communication, engagement and learning strategies, coach leaders and teams, build change capability, and drive continuous improvement of change practices to ensure adoption across AP+.

The Risk in Change Manager leads risk assessments for key initiatives, advises on risk impacts, enhances risk processes, and supports regulatory engagement.