Top Account Manager Jobs in Sydney

The Sr Account Manager is responsible for revenue growth and relationship management in China, delivering forecasts, customer feedback, and competitive analysis.

Field-based Key Account Manager to build and grow a physician referral network across Australia for clinical trial enrollment. Conduct outbound outreach and in-person visits, engage oncologists and specialists, maintain CRM, report market insights, coordinate cross-functional activities, and collect physician feedback to inform internal teams.

Build strategic customer relationships, lead technical onboarding and cloud deployments, provide hands-on support, drive feature adoption, gather feedback, lead roadmap discussions, and partner with sales on renewals and expansions. The role serves as the primary customer contact while advocating for customer needs across Product Management and Technical Support.

Manage client relationships and work-order lifecycle for assigned accounts: assign and monitor dispatches, resolve client/vendor issues, track emergency tickets, oversee billing and margins, run client reports and onboarding, and collaborate across teams to ensure timely service delivery.

Develop and execute account-based marketing strategies for targeted enterprise accounts in ANZ. Partner with sales teams to drive executive engagement, customer relationships, software adoption, pipeline, and revenue. Responsibilities include account planning, high-touch campaigns, customer programs, event management, asset development, budget and list management, cross-functional coordination, and performance reporting. The role serves as the marketing voice for enterprise accounts and requires customer-facing executive engagement, strategic consultation, and up to 30% travel during peak periods.

Drive customer value through technical guidance, onboarding, training, issue resolution, platform adoption, account health checks, and Quarterly Business Reviews. Serve as the technical customer ambassador and subject matter expert in SaaS and cloud security, collaborating with engineering, product, and sales. The role requires onsite work at a customer location in Sydney two to three days per week.

Manage client relationships and oversee operations for a team of Virtual Assistants, ensuring client satisfaction and team performance in a fast-paced environment.

Drive new business and upsell to meet sales quotas; manage full sales cycle from prospecting to closing; build C-level relationships; develop territory and account strategies; collaborate with sales engineering, customer success, and marketing; maintain deep product and competitive knowledge of Kong's API and AI platform.

Own strategic growth for hyperscale, colocation, and enterprise data center accounts in the Pacific. Build executive relationships, influence early-stage cooling and sustainability design, lead complex cross-portfolio deals (HVAC, BMS, fire, security, digital), align global/regional teams, and maintain pipeline, forecasting, and CRM discipline through contract award and delivery.

The Technical Account Manager for Data Centres will lead technical engagements, support sales, and ensure solutions meet customer requirements for data centre operations.

Own growth, retention and commercial success for a portfolio of strategic merchant partners. Develop and execute account strategies, lead commercial negotiations, build C-suite relationships, drive product adoption, run business reviews, monitor market trends, and partner cross-functionally to deliver scalable improvements and commercial outcomes.

Serves as the primary technical liaison between Bolster, a channel partner, and enterprise customers. Navigates tiered support models, handles escalations, supports onboarding and integrations, trains users, configures monitoring and takedown workflows, and identifies adoption opportunities. Partners with Customer Success, product, sales, and support teams to resolve issues, improve documentation, and expand platform usage across digital-risk and brand-protection use cases.

The Technical Account Manager supports customers post-sale, offers technical guidance, manages relationships, oversees project delivery, and ensures customer satisfaction and success.

Manage and grow strategic Media & Entertainment accounts in ANZ. Build long-term relationships, develop account plans, drive recurring revenue, identify upsell/cross-sell opportunities, partner with Customer Success and Marketing, forecast pipeline, and close complex deals to meet growth targets.

Provide strategic and hands-on technical guidance to enterprise customers throughout onboarding and platform adoption. Serve as the primary technical liaison, troubleshoot escalations, develop success plans, track KPIs, advocate for customer needs, build executive relationships, and identify expansion opportunities. Collaborate closely with Product Management, Sales, Engineering, and Support to drive retention, satisfaction, and effective Wiz deployment and operationalization.

Manage a portfolio of high-value APAC hotel customers as their strategic advisor and primary Cloudbeds contact. Build executive relationships, conduct business reviews and property visits, identify upsell opportunities, reduce churn, resolve escalations, analyze usage trends, improve product adoption, and provide hospitality-focused recommendations. Travel locally approximately monthly, with additional broader APAC travel quarterly. Communicate customer insights internally to influence platform development.

Serve as a technical, enterprise-facing partner to large Stripe customers: build trust, lead integration and operational conversations, troubleshoot technical issues, create user-facing content, collaborate cross-functionally to optimize fraud, disputes, declines, product adoption, and global expansion, and design and scale the Technical Account Manager offering.

Serve as single point of contact for post-installation customer support of CAS systems, manage SLA delivery and margin, coordinate escalations, monitor support cases, advise on spares and upgrades, liaise with sales to grow contracts, run SLA reviews and establish best practices.

Manage technical relationships for Relativity customers, develop account plans, lead technical success plans, troubleshoot incidents with product and engineering, drive service reviews, follow KCS, and act as a Relativity SME to ensure successful platform outcomes.

Serve as a trusted advisor to clients, identifying AI, automation and collaboration opportunities, building roadmaps and business cases, facilitating workshops, driving adoption, and tracking measurable productivity outcomes using Microsoft 365 and modern workplace technologies.

Serve as a strategic, technical advisor for Cyaras top global accounts, driving adoption, technical strategy, escalation ownership, and value realization. Build technical account plans, lead enablement and roadmap discussions, identify risks and adoption gaps, coordinate cross-functional resolution of complex issues, and provide product feedback to influence roadmap and repeatable playbooks.