Top Account Manager Jobs in Sydney

The Federal Government Sales Representative will drive revenue growth in the Australian Federal sector, manage strategic accounts, and leverage channel partnerships to maximize sales opportunities for SolarWinds' solutions.

Build strategic customer relationships, lead technical onboarding and cloud deployments, provide hands-on support, drive feature adoption, gather feedback, lead roadmap discussions, and partner with sales on renewals and expansions. The role serves as the primary customer contact while advocating for customer needs across Product Management and Technical Support.

Manage client relationships and work-order lifecycle for assigned accounts: assign and monitor dispatches, resolve client/vendor issues, track emergency tickets, oversee billing and margins, run client reports and onboarding, and collaborate across teams to ensure timely service delivery.

The Technical Account Manager for Data Centres will lead technical engagements, support sales, and ensure solutions meet customer requirements for data centre operations.

The Technical Account Manager supports customers post-sale, offers technical guidance, manages relationships, oversees project delivery, and ensures customer satisfaction and success.

Manage and grow strategic Media & Entertainment accounts in ANZ. Build long-term relationships, develop account plans, drive recurring revenue, identify upsell/cross-sell opportunities, partner with Customer Success and Marketing, forecast pipeline, and close complex deals to meet growth targets.

Serve as single point of contact for post-installation customer support of CAS systems, manage SLA delivery and margin, coordinate escalations, monitor support cases, advise on spares and upgrades, liaise with sales to grow contracts, run SLA reviews and establish best practices.